
Layeni Skin & Body
Ph: (03) 6405 0146
Layeni Skin & Body
Cancellation Policy
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur. If you need to cancel your appointment, we respectfully request at least 24 hours notice.
Our Policy:
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Any cancellation or reschedule made less than 24 Hours will result in a loss of deposit. The amount of the fee will be equal to 20% of the reserved services.
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If you are more than 15 minutes late for your service, we may not be able to accommodate you.
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In this case, the same loss of deposit will apply.
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We will do our very best to reschedule your service for another time that is convenient to you.
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We require a 20% deposit to hold your appointment.
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In the event of a true, unavoidable emergency, all or part of your deposit may be refunded or applied to future services.